Overview

The Industry Survey Recap Report is being combined with the existing Survey Recap Report to create a single, consolidated view. This updated report brings together marine industry data collected directly from our platform. The goal of this change is to simplify navigation and provide a more complete snapshot of survey performance within one unified report location.

The Recap report still includes key performance metrics, trends, and satisfaction data at both the brand and industry levels. You will be able to see survey results and export data just as before.
 

Before this update, there were two separate reports: the Industry Survey Recap and the Recap. 

Industry Survey Recap that has been retired:

Industry Survey Recap provided combined NMMA marine industry-level metrics and trends.

In its previous location, Under Reports > Industry Survey Recap there was a column labeled industry, where you could see the survey response data collected for all participating brands. 

Updated Recap Report

The Recap report now displays NMMA Marine Industry data.

In your Survey Recap dashboard, you will now see a new section alongside KPIs that shows the response rate for the Industry. We have also added industry data for Overall Boat, Overall Dealer, Overall Engine, and Service Dealer Overall Satisfaction.

Under the NPS tab of the report, there is now a new column showing this Industry data month over month, as well as the total score for the date range selected. 

If you have any questions, please contact us at csisupport@rollick.io.