If you are going to import a file via FTP to upload warranties into Aimbase, you must follow this file format guide.
Use an excel spreadsheet, but be sure to save it as a .csv file. The field name will be the column headers in your file and below them in each column, you will have a value. For example, PrchaseDt is the Field Name and the Value is below it in YYYYMMDD format.
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You can add as many warranties to one file as you want. Each individual warranty will be a row.
Once you have completed your file, go to our instructional guide on how to use a FTP software to upload your file successfully.
| Field Name | Required | Format | Description |
| ACTION | X | “A”, “E”, "O" | Specifies action to be performed on data row; A= new registration, E= End record, designates end of file. O= update existing record. |
| LANGCODE | X | “EN” | Define the language the survey will be sent in by using an accepted language code |
| SRVYTYPE | X | “W” | Default to ‘W’ for warranty survey. |
| HIN | X | HIN/Serial of product; number must be unique, no two products are given the same HIN. | |
| CLAIMNO | X | ||
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DLRNUMBR |
X |
The main dealer number prefix; used in combination with dealer location number to uniquely identify a dealer; if Dealer Number is not provided, reporting will not be available at the dealer level |
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DLRLOCTN |
Location number of the dealer; sub-dealer number, used in combination with dealer location number to uniquely identify a dealer; used only if a dealer has sub-locations that need to be identified separately from the main location |
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MODELBRD |
X | Identify Brand Name. |
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MODELCOD |
X | Manufacturer’s model code of the product |
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MODELYER |
YYYY |
Year of the model |
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| PRODTYPE | Product Type | ||
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CFSTNAME |
X | First name of the customer |
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CLSTNAME |
X | Last name of the customer |
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CTITLE |
Title of the customer |
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CADDRES1 |
X | Customer Address 1; Max length 256 characters |
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CADDRES2 |
Customer Address 2; Max length 256 characters |
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CCITY |
X | Customer city |
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CSTATE |
X | Customer state |
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CPSTCODE |
US 5 or 5+4 zip code, or, Canadian 6 digit code |
Customer postal code |
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CCOMPNYN |
Customer company name |
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CCOMPNYT |
Customer company title |
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CCOUNTY |
Customer county |
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CCOUNTRY |
X | Customer Country; use ISO 3166 two-digit country codes; ISO 3166 two-digit country codes are available below |
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CHMPHONE |
Customer home phone |
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CWKPHONE |
Customer work phone |
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CFAX |
Customer fax |
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CEMAIL |
Customer email |
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CNOEMAIL |
“YES”, “NO” |
Customer does not want to be contacted via email |
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SUBSTATUS |
Subscriber Status | ||
| SENDSRVY | Boolean | Override to prevent survey from being sent to owner. Acceptable values are 'true' or 'false' |
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CEXTERNALID |
ExternalID for Owner |
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| <Custom Field Name> | Warranty file supports custom fields. Any short name values not matching the standard field list will be created as a custom field. We support custom short field name up to 50 characters and values up to 2,048 characters. |