Creating Lists for Email Sends

Lists are necessary for sending email campaigns. Lists are created through the Aimbase user interface, and can be populated with subscribers a number of different ways. 

1. Lead API - Through this method a prospect's information is added to a list at the same time as a lead is submitted. If this method is being used, then there is typically an additional checkbox on the lead form that explicitly states that the prospect is opting in to a marketing list.

2. Subscriber API - Being added to a list via the subscriber API implies that the prospect opted in from a specific "newsletter" opt-in form from your site. If the person opted in from a form like this, there will not always be a lead for that prospect within Aimbase.

3. Data filter - Data filters are found within Aimbase under the Campaigns tab. Data filters allow users to create customized, complex filters based on different types of data within Aimbase (leads, prospects, owners). By creating a data filter, you can then pull that sub set of data into your list and send emails to them.

4. Manual upload - Through this method you can use a CSV file from Excel to import your subscribers into a list. 

Before you send an email, you need to have your audience picked out. During the send process, you can easily select multiple lists and decide on exclusion lists. You do not need to have your final audience all in one list, but you do need to have all components of your lists uploaded before sending to them.

Creating Your List

1. To create your list, click Campaigns and then Lists.

2. Click +Create.

3. Fill in each field with as accurate a set a information as possible. 

Code: This is the unique identifier for your list. We recommend that once you create your list you do not alter this code in any way.

Name: This is the name for your list. Make this as descriptive as possible, as you will be locating your list by this name during setup.

Description: Describe your list.

Type: If you are emailing to the list, you will always choose List Item as the type. Choosing the type Owner or Prospect means you will be importing your list from previously created data filters in the Data Filter field. 

Manufacturer: Select the manufacturer you wish to create the new list.

Usage: If you are emailing to this list, select Email here. This will ensure that your list does not have duplicate emails in it.

Data Filter: This can be left blank. If you do have a data filter to use, select it here. Your type field must be set to Owner or Prospect to use this field.

Public: A list being used for campaign sends should be set to Yes.

Active: To use the list, active must be set to Yes. If you are done with the list and would no longer like to see it as an option, simply change Active to No.

Once you're done filling in the information, click Save Changes. 

Watch the List Creation Video

Importing List Members

1. Locate the list you want to add the subscribers to in Aimbase.

2. Select Upload File.

3. Prepare your CSV with your list members or subscribers.

Note the required fields below. Because you clicked Upload File form within the list you are adding to, you will not need the list code in your file.

4. Select your list to import; remember, it must be A CSV. When this is pulled in, the import tool will also ask for a template. Most of the time users do not have a template, and it isn't necessary to have one. A template simply allows you to save all of the information you're about to do in steps 5 and 6 so that you can skip making all of those selections next time. Templates only work if you're importing to the exact same list over and over again.

Click Next.

5. On the next page a preview of your data will be rendered on the screen. You'll notice that Aimbase will attempt to read your file and match your columns to fields within Aimbase. In blue you'll see an example of a column header that matched the Aimbase field name perfectly. In pink is an example of a column header that didn't match. Confirm that all of the automatic matches are how you want them to be, and select the correct Aimbase field name from the dropdowns for the rest.

Below is the completed mapping. If there is a column in your file that you don't want to import, leave the value in the dropdown as "Do not import". Click Next.

6. On the next page you'll see the rest of the fields within Aimbase that you could associate to each subscriber. The only other field on this page that should be required is the Communication Opt In field.

Unless you also know the Communication Opt In IP Address, Communication Opt In Date, and Communication Opt In Source for each subscriber on your list, choose No for the Communication Opt In field.

Communication Opt In is required because it is used for Aimbase's email compliance logic. When the list member is marked as communication opted in and the country code is anything other than US, the communication opt in date, source, and IP address must be provided for your list to be compliant with email regulations outside of the US.

Because my list has a subscriber with a country code of GR, I'm choosing No for the Communication Opt In field. By choosing No, Aimbase will know to ignore my international subscriber, but will still send emails as usual to the subscribers with US country codes.

 7. Click Import.

8. Navigate back to the Lists page under Campaigns.

Here you'll find that the list has completed the import process, and there are 4 subscribers in the list.

By clicking into the list you'll see each subscriber from the CSV that was imported. Notice that the first subscriber on the list has a Bounce Status of Hard Bounce. This indicates that this subscriber already exists someplace within Aimbase, and the system recognizes that previous email sends to this address have not been delivered. 

This information is tracked system-wide for each email address, and Aimbase will cease sending to certain email addresses once it detects that it is no longer a good address. This is done in an effort to maintain your sender reputation and ensure that as many of your emails are delivered to good email addresses as possible.

Watch the List Import Video